Política de privacidade

Política de privacidade da TROY

TROY Group, Inc. (TROY) and its subsidiaries respect your privacy and are committed to protecting it. TROY provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We've structured our web sites so that, in general, you can visit TROY on the web without identifying yourself or revealing any personal information. To make this notice easy to find, we make it available on our homepage. 
This privacy statement applies to the TROY Group, Inc. www.troygroup.com-owned web site and domain. 

Notice 

TROY uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with TROY. We take seriously the trust you place in us. TROY will not sell, rent or lease your personally identifiable information to others. 

This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or TROY services.

What we collect 

On some TROY web sites, you can order products or services, make information requests, subscribe to marketing or support materials, or register yourself or your TROY products. The types of personal information you provide to us on these pages may include such as name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences. 

To personalize our web sites, services or communications and improve our products and services, we may also ask you, among others, to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. We do not customize content in our website right now, however, the content in the online store is customized based on user levels of authentication. Anonymous (non-personal) data we collect may include the pages visited on troygroup.com, unique URLs visited within troygroup.com, browser type and IP address. Most anonymous data is collected via cookies, session variables or other analysis technologies. troygroup.com web pages use cookies, session variables, and other technologies for data analysis and personalization services.

TROY does not knowingly collect information from children under the age of 18 and TROY products and services do not target information to children under 18. TROY is committed to protecting the privacy needs of children and we encourage parents to take an active role in your child's online activities and interests. 

If you apply for a job at TROY, you provide your email address, educational and employment background, and job interest data. You may choose to submit your name when registering or remain anonymous. TROY will not use personal data submitted as part of the job application process for any other purpose. 

How we use it

TROY uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some troygroup.com web sites. Occasionally we may also use your information to contact you for market research regarding TROY products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. Data collected online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars.

Anonymous (non-personal) data is aggregated for reporting about troygroup.com web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content. 

Who we share it with 

TROY will not sell, rent, or lease your personally identifiable information to others and will not share your personal information with a business partner or any unrelated third party company, except as explained in this privacy policy or unless you give your permission. Your permission will be requested when you submit your information. TROY shares customer information across TROY business entities within the usage limits described above in "How we use it". 

TROY may send your personal information to third-party subcontractors and agents that work on our behalf to provide certain services. These third parties do not have the right to use your information beyond what is necessary to assist us. They are contractually obligated to maintain the confidentiality and security of your information and are restricted from using such information in any way not expressly authorized by TROY. 

Credit card transactions are handled by the ecommerce package, credit processing, however, is handled by a third-party financial institution and their vendors, which receive the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. 

TROY may release information when we believe that such release is reasonably necessary to comply with law, enforce or apply the terms of any or our policies or user agreements, or to protect the rights, property, or safety of TROY, our users, or others. 

Choice 

You can subscribe to receive some product- and service-specific information and TROY-wide marketing communications. TROY-wide communications may include new product information, special offers or possibly an invitation to participate in market research.

Links provided on troygroup.com to third party web sites are provided as a convenience and TROY does not control those sites or their privacy practices, which may differ from ours. TROY does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the TROY Privacy Policy. Some third-party companies may choose to share their personal data with TROY; that sharing is governed by that third-party company's privacy policy. 

Onward Transfer 

Personal data given to TROY may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. The practices which govern this data movement are described in our commitments in the Choice and Security sections of this privacy statement. 

Access & Accuracy (End-user access to Online Store) 

We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of TROY's web sites may limit access to specific individuals through the use of passwords and other personal identifiers. 

The most effective way to view your online account information and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in "Contacting us" below. Data access is also available upon request. 

Security 

TROY is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, TROY has in place appropriate physical, technological and managerial procedures to safeguard the information we collect. 

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-assess computers located at restricted-access sites. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security.

Oversight/Enforcement

Como a TROY utiliza cookies, variáveis de sessão e outras tecnologias de análise em troygroup.com e em anúncios de terceiros.

A TROY utiliza variáveis de sessão (ou cookies de sessão). É criada uma variável de sessão quando o utilizador navega no nosso site, efectua compras, solicita informações, personalização ou se regista a si próprio ou a determinados serviços. A aceitação dos cookies utilizados no nosso site não nos dá acesso às suas informações de identificação pessoal, mas podemos utilizar os cookies para identificar o seu computador. As informações agregadas recolhidas permitem-nos analisar os padrões de tráfego no nosso sítio. Isto pode permitir-nos, ao longo do tempo, proporcionar uma melhor experiência no nosso sítio, melhorando o conteúdo ou a personalização e tornando-o mais fácil de utilizar.

A maioria dos browsers aceita automaticamente os cookies, mas normalmente pode recusar cookies ou aceitar seletivamente determinados cookies, ajustando as preferências do seu browser. Se desativar os cookies, é possível que algumas funcionalidades do nosso sítio não estejam disponíveis e que algumas páginas Web não sejam apresentadas corretamente. Pode encontrar informações sobre navegadores populares e sobre como ajustar as suas preferências de cookies nos seguintes sítios Web:

Microsoft Internet Explorer: http://www.microsoft.com/info/cookies.htm
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

troygroup.com não publica anúncios de terceiros no nosso sítio Web. A TROY pode utilizar empresas de meios de comunicação de terceiros para colocar anúncios de produtos ou serviços da TROY nos sítios Web de outras empresas. Se o utilizador visualizar uma página Web onde aparecem anúncios da TROY, a empresa de meios de comunicação online pode colocar um cookie ou um web beacon no computador do utilizador. Isto permite que a empresa de meios de comunicação online reconheça o computador quando este é utilizado para regressar a esse sítio ou medir a resposta à publicidade. Estes dados são anónimos e não estão associados a dados pessoais no computador do utilizador ou a quaisquer bases de dados da TROY. Alguns boletins informativos da TROY entregues em nome da TROY por empresas de media online utilizam as mesmas tecnologias. Em ambos os casos, estes dados são também utilizados pela empresa de media online para medir o interesse e a relevância da publicidade e do conteúdo. A TROY não tem acesso aos dados recolhidos pela empresa de meios de comunicação online. Para evitar que as empresas de meios de comunicação online coloquem cookies no seu computador, terá de visitar o sítio Web de cada empresa de meios de comunicação e utilizar o respetivo processo de remoção de cookies (opt-out). 

A TROY utiliza o serviço API do YouTube para inserir vídeos no nosso sítio Web. Pode encontrar mais informações na página dos Termos de Serviço do YouTube e também na Política de Privacidade da Google.

Alterações à Política de Privacidade

A TROY reserva-se o direito de modificar ou alterar esta política em qualquer altura, publicando a política de privacidade revista no nosso site. As alterações só afectarão as informações que recolhemos após a data efectiva da alteração da nossa política de privacidade, a menos que expressemos claramente o contrário.

Contactar-nos

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